Questions & Answers
At Angels Home Health Agency, we know that navigating home health services can feel overwhelming. To help, we’ve compiled answers to some of the most common questions about our care and services.
Check the answers to frequently asked questions
Understanding Home Health Care
1What is home health care?
Home health care provides medical and personal support services in the comfort of your home. It is designed for individuals recovering from illness or surgery or managing chronic conditions, allowing them to remain independent while receiving the care they need.
2Who qualifies for home health services?
Patients who are homebound and require skilled nursing or therapy services prescribed by their physician may qualify for home health care. This can include post-surgical patients, those managing chronic illnesses, or individuals in need of therapy or personal care support.
Getting Started with Services
1How do I get referred for home health care?
Referrals can come from your doctor, family members, friends, insurance companies, hospitals, nursing homes, or rehab facilities. You can also refer yourself by contacting us directly.
2What services does Angels Home Health Agency provide?
We offer a wide range of services, including:
- Skilled nursing (e.g., wound care, medication management)
- Physical, occupational, and speech therapy
- Medical social services
- Personal care assistance (e.g., bathing, hygiene, ambulation)
- Post-surgical and rehabilitation care
Financial and Insurance Information
1Will insurance cover home health services?
Yes, many insurance plans, including Medicare and Medi-Cal, cover home health services. Coverage depends on the type of care and your specific insurance policy. We can help you understand your benefits and work with your insurance provider to coordinate coverage.
Quality and Support
1How do you ensure quality care?
Our team of skilled professionals follows a personalized care plan designed in collaboration with your physician. We prioritize communication, safety, and comfort to ensure the highest quality of care.
2Is home health care available 24/7?
While most services are scheduled, our skilled nursing staff is available 24/7 to address urgent needs or emergencies.
3Can family members be involved in the care process?
Absolutely. We encourage family involvement and provide education and support to help families feel confident in assisting with care at home.
4What makes Angels Home Health Agency different?
We are dedicated to providing compassionate, personalized care in a way that prioritizes the comfort and dignity of our patients. Our team is experienced, inclusive, and committed to helping you or your loved one achieve the best possible health outcomes.
Get in Touch with Angels Home Health Agency
Have questions or need more information? Our team is here to help. Contact us today to discuss how we can provide the care and support you or your loved ones need.